Publications and output

Current projects and outputs

  • Assessing Malaysia as a Destination for Impact Sourcing (Shahifol Arbi Ismail, Richard Heeks, Brian Nicholson, Aini Aman)
  • Social Outsourcing: The Kudumbashree Case (Sharon Morgan, Richard Heeks, Shoba Arun)

Outputs from completed projects

  • Socially Responsible Outsourcing: Global Sourcing with Social Impact (2016)
  • Sustainable Global Outsourcing(2012)

Associate outputs

Sandeep, MS and Ravishankar, MN (2015) Impact sourcing ventures and local communities: A frame alignment perspective, Information Systems Journal, 26(2), pp.127-155, DOI: 10.1111/isj.12057.

Khan, S., Lacity, M., and Carmel, E. (2017), “Entrepreneurial Impact Sourcing: A Conceptual Framework of Social and Commercial Institutional Logics,” Information Systems Journal, Vol. 27.

 Lacity, M., Khan, S., and Carmel, E. (2016), “Employing U.S. Military Families to Provide Business Process Outsourcing Services: A case study of Impact Sourcing and Reshoring,” Communications of the AIS, Vol. 36, Article 9.

 Lacity, M., Rottman, J., and Carmel, E. (2014), “Prison Sourcing: “Doing Good” or “Good for Business?”  Journal of Information Technology Teaching Cases, Vol. 4, pp. 99-106.

 Lacity, M., Rottman, J., and Carmel, E. (2014), “Impact Sourcing: Employing Prison Inmates to Perform Digitally-enabled Business Services,” Communications of the AIS, Vol. 34, Article 51.

 Lacity, M., Rottman, J., and Khan, S. (2010), “Field of Dreams: Building IT Capabilities in Rural America,” Strategic Outsourcing: An International Journal, Vol. 3, 3. pp. 169-191. 



Lacity, M., Rottman, J., and Carmel, E. (2012),Emerging ITO and BPO Markets: Rural Sourcing and Impact Sourcing,IEEE Readynotes, IEEE Computer Society.